Contact Us

We love to hear from you, our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.


如果您有任何问题,欢迎添加客服团队微信E-Dogshop 或扫一扫二维码



We’re available to support you via

Email: customerservice@edog-eu.com


Service Tel: (+86) 13005422011

We strive to answer your questions within. 24hours.


Customer service chat hours:

Monday - Friday :  8am - 18pm GMT

Now available in English and Chinese.

Company address: 8-18C, North Sangtaidan Huayuan Phase III, Pingshan 1st Road, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen


Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.